Privacy Policy
At helpinganswers.com, we respect your privacy, and we understand the importance of the information you entrust to us. We want to describe our privacy practices concerning the information collected through the helpinganswers.com website and our helpinganswers mobile applications in a clear and concise way. Below we generally describe what information we collect when you use the helpinganswers service, how we protect that information, how long we retain it, whom we share it with, and what your privacy options are.
By using our website or our mobile applications, you consent to our collection and use of your data as described in this privacy policy. In addition, when you sign up for an account with helpinganswers, we also collect personal information from you. We may combine the information you submit under your account with information we collect from your use of our services in order to provide you with a better experience and to improve the quality of our services.
As our privacy practices evolve, we will update this privacy policy. Any material changes in our privacy practices will be posted prominently on this page.
Information we collect about your computer or mobile device when you use the helpinganswers service
IP address of computer
Browser type (Internet Explorer 8, etc.)
Browser language setting
Other browser information (e.g. size, connection speed)
Operating system or platform (Mac, Windows XP, etc.)
Information we collect about your use of the helpinganswers service
The URL of the last webpage you visited before visiting helpinganswers.com
All of your activity on the helpinganswers.com website (your queries, questions, answers, comments, clicks, pages viewed, etc.)
We use cookies, pixel tags to collect and store this information.
If you register with helpinganswers, we collect additional information:
The username and email address that you provide when you register
Any optional profile information you provide
We use a cookie so you remain signed in to your account for two weeks even if you close your browser. You can sign out at any time, and if you do, the cookie that keeps you signed in will be disabled.
If you register with helpinganswers, all past and future information collected about your web using the helpinganswers service will become part of your account information.
Why we collect information
To understand our users (their demographics, what they do on our website, what site features they like, how they use them, etc.) and improve our services
To administer our services and diagnose technical problems
To enable us to show you ads on our website that are more relevant to you
Data collection and sharing involving third parties
Advertisers and advertising networks place ads (including sponsored links in search results) on our site. These companies as well as data analytics companies who service them may collect information, such as your computer’s IP address, browser information, mobile device ID, and search queries, as you use our services. They also may use web technologies such as cookies and pixel tags to collect data about you when you visit our site.
We will not share information we collected about you with any third party for other purposes (including direct marketing) without first obtaining your consent.
We may disclose data we collect about our users when we believe disclosure is necessary to investigate, prevent, or respond to suspected illegal or fraudulent activity or to protect the safety, rights, or property of us, our users, or others.
We may transfer your information to a third party if we or any of our affiliates are involved in a corporate restructuring (e.g., a sale, merger, or other transfer of assets).
Cookies, pixel tags and mobile device IDs
A cookie is a small text file that is stored on your computer.
helpinganswers.com cookies enable us to recognize you (for example, as a registered user) when you visit our website and to store your preferences and settings.
Cookies from advertising companies enable them to track your activity across various sites where they display ads and record your activities, so they can show ads that they consider relevant to you.
A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users' computers.
helpinganswers.com pixel tags are used to measure the popularity of our various pages and services.
Advertising company pixel tags are used to measure the number of ad impressions and the performance of ads on our site, and to access the advertising company's cookies placed on your computer.
We use outside vendors to help us better understand our user demographics. They use technologies such as cookies and pixel tags in providing their services to us, but do not use them to target ads to you.
Government authorities and legal rights
If requested or required by government authorities, such as law enforcement authorities, courts, or regulators, or otherwise to comply with the law, we may disclose any information we have about our users or modify other practices described in this policy, such as how long and in what form we keep information. We also may disclose information collected about you in order to exercise or protect legal rights or defend against legal claims.